Many Norton offerings come with an additional benefit called the Norton Virus Protection Promise, which includes access to Norton experts who can work with you to diagnose and remove viruses should you run into any problems during your subscription. In the unlikely event that Norton is unable to remove a virus from your device, you may be entitled to a refund of the Norton subscription or Norton bundle (as applicable).

• Detect Virus On Mac
• I Think I Downloaded A Virus On My Mac
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• I Think I Have A Virus On My Macbook Pro

You may have heard it's said that Macs don’t get viruses. That there’s no Apple virus. You may even have said it yourself. Sadly, it’s not true. Sure, there aren’t as many viruses on the Mac as there are on, say, Windows. But they do exist. The maxOS operating system The macOS, or Mac OS X system, has existed for 40 years in various forms — it’s robust, and because of its regular updates, malware developers find it hard to keep up with the changes and write viruses that will successfully infect the Mac operating system. XProtect Apple's basic malware detection is built directly into its Mac OS X operating. Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore. Additional suggestions will be found in Mac Maintenance Quick Assist. Referenced software can be found at CNet Downloads or MacUpdate. Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently.

If you are not eligible for Norton Virus Protection Promise, tell us more about the problems that you face on your computer, or why you think your computer is infected.

Select the statement that best describes your situation:

If you are reading this article, the chances are that youhave a problem: your Mac is running slow.

And chances are you read about CleanMyMac (read my review here) and how it can make your Mac run faster.

And finally, you also read multiple “expert” userreviews suggesting that CleanMyMac is a scam or a malware.

I decided to find out if the rumors are true or not on myown. Because I don’t like spreading rumors, I prefer hard facts. If I claimthat something is not working, it means I tested it myself, and it didn’t work.Conversely, if I claim that something works, I tested, and it worked.

So, let’s do some research and see what we can find.

In general, it is safe to download and install CleanMyMac from the App Store because Apple will not host harmful programs. However, some CleanMyMac functions may not be safe to use by inexperienced users. For instance, when the app deletes certain files, it may bring your Mac to an unstable state.

Note: this article is not about whether you should or shouldn’t purchase CleanMyMac. I will post a detailed review later and provide a link for those who interested. This post is intended to answer the question in the title.

Is MacPaw a Legit Company

CleanMyMac X is a product of MacPaw, a company with offices in Kyiv, Ukraine, and Santa Barbara, CA. It was founded in 2008 by Oleksandr Kosovan, a Ukranian developer.

Since then, MacPaw added several other applications, most notably a subscription-based service Setapp. By the way, Setapp was named World’s most innovative company in Europe 2019 according to FastCompany.

The company was also featured in Forbes, 9to5mac, TechCrunch and VentureBeat.

So, yes, MacPaw is a legit company and recognized by manyreputable organizations.

By the way, the funniest claim I read on forums is the assertion that MacPaw works for Russian intelligence.

I don’t want to go too deep in politics, but let me remind you that Ukraine is in the middle of a conflict with Russia, and it’s hard to imagine that Russians can influence a company in the capital of Ukraine.

Moreover, reportedly the founder of the company risked his life by supporting civic protests in 2014 against the corrupt government. So, no, I don’t believe MacPaw is associated with any government.

Is CleanMyMac Malware

There is a very known myth that Apple computers cannot get viruses, but more experienced users know that this is not true.

Macs do get viruses and other types of malware. If you ever had to fight with annoying pop-ups after installing a new app or an extension in Chrome, you know what I mean.

Whenever I download any software over the internet I alwaysgo thru following steps to make sure that I am not getting a malware:

• Upload an installer package, usually DMG to VirusTotal. VirusTotal is a free online tool that checks for malware by over 70 antivirus scanners.
• Run Norton 360 Standard or Deluxe. It’s the best antimalware product for Macs currently.

Both VirusTotal and Norton assured that CleanMyMac is not a malware, or adware, or spyware of any sort.

Why is CleanMyMac not in App Store

Smart users know that it is best to install apps from theMac App Store.

When a developer submits an app to the Mac App Store, Apple performs tests and validates the app to make sure that it does not contain any malicious code.

So, by submitting their app to the App Store, the developers get a stamp of approval from Apple itself. And any user knows, that any app downloaded from the App Store is secure, it is not a scam or spyware, it is OK to download and use.

But how does Apple guarantee that all apps in their storeare safe? By limiting their access to many parts of the macOS. It is called asandbox. Each app is placed in a restricted area where they cannot cause anyproblems to the system and other programs running on the computer.

And this is a problem for applications such as CleanMyMac.

Since CleanMyMac X needs access to the core, it cannot run in a sandbox in order to be effective. If you are still not convinced, try to find any antivirus program in the Mac App Store.

If you want to install antimalware solutions from McAfee, Bitdefender, or Norton, you have to download them from their sites. It’s because any application that needs to have access to the system files cannot run in a sandbox.

There are two other reasons for developers to encouragedownloading from their sites:

1. Apple takes 30% cut from any purchase in its store, so the developers either have to increase their prices by 30% or eat the cost of hosting.
2. Bypassing App store allows developers to have creative licensing solutions. For instance, they can offer a trial version and then unlock the full version after you obtain the license.

In short, I am not surprised by the fact that CleanMyMac isnot available for download from the App Store because it is a common practicefor programs that work on the system level.

However, MacPaw is not totally bypassing Apple checks with its products. CleanMyMac X is Apple notarized. What does it mean?

Unlike submitting the program to the App Store, where itundergoes a full review (and nobody really knows what happens behind thedoors), notarization is an automatic service.

Detect Virus On Mac

When building and assembling the final version of the product, developers can send it to the Apple notary service. The service will check for any malicious code, and if nothing wrong was found, it would issue a ticket. This ticket is verified when the app gets installed on Mac.

When a user downloads and tries to install an app notarized by Apple, she will see the message that looks like a warning. The main message is the same as with any app downloaded from the internet: ‘”Blah blah app” is an app downloaded from the internet. Are you sure you want to open it?’

The difference is in a fine print below the main message: “Apple checked it for malware software, and none was found.”

As you can see Apple admitted that CleanMyMac X was checked for malware software and none was found.

Note: this screenshot is from a Mac running on macOS Mojave. In Catalina, the message is different, possibly because starting with Catalina, Apple promised not to allow to run un-notarized apps.

Why Are There So Many Negative Reviews on Forums

But, how about a great number of negative reviews on the internet?

Why every time someone asks whether to install CleanMyMac or not, there is always an expert who’s working with Mac for twenty years, and they claim that your Mac will melt as soon as you install the program?

Or, there is always an “Apple tech,” who suggests to immediately restore your Time machine backup from before you installed the application.

I believe there are several explanations:

1. CleanMyMac often gets confused with MacDefender and MacKeeper

I didn’t review MacKeeper yet, so I can’t tell if it’s a good program or not. Once I install and use it, I will provide a link for my review.

At this point, all I know about the company that sells MacKeeper is that there was a class-action lawsuit claiming that the company deceived users into paying for unneeded fixes.

Another well-known app MacDefender, is a type of malware. It gets your credit card information for fraud purposes, and Apple even provided instructions on how to remove it. The other names of the malware are MacGuard, MacDefender, MacProtector, and MacSecurity.

After having issues with these apps, users became veryuneasy about any cleaning tools, including CleanMyMac.

I Think I Downloaded A Virus On My Mac

2. There were cases when CleanMyMac deleted the wrong files

When reading user reviews, I found several cases when user-provided screenshots of damage caused by earlier versions of CleanMyMac.

I am a software engineer myself, and I know that all programs have bugs.

For instance, my favorite Windows version of all time is Windows XP. When it was first released, it was a total disaster – people were not able to run most of the applications after the upgrade for months. And this is the main product of Microsoft, a 100 bln dollar company.

Apparently, MacPaw learned from their mistakes, and now they have the Safety Database – list of files that should not be deleted. And after 12 years on the market, any software becomes stable.

If you are asking if there is a risk that a wrong file can be deleted by CleanMyMac, my answer is: there is always a risk that ANY cleaning software can do that.

However, I believe the probability of this happening is extremely for software that has 12-year history compared to a new program without such long experience.

3. Experts believe that everything done by CleanMyMac can be done manually

I agree with this point. In fact, I wrote a post on how to clean the disk on Mac without any software.

As always, there are two caveats.

First, I am a very technical person.

I understand how the software works because I’ve beendeveloping commercial software for twenty years. I know which files are safe todelete and which are not. I know how to use various system tools, and I know alot about Macs. Otherwise, I would not be running this site.

For someone less technical than me, doing everything that Ido may not be too easy. So, having an app that does the same, but withoutrequiring in-depth knowledge is worth paying for the app.

Second, the manual cleaning process is quite tedious.

To understand how much work it is, let me explain in the next example. I have two grills: charcoal and gas. For the last two years, I use the gas grill in 90% cases.

While the charcoal grill is superior in the end result, it takes a lot of time and effort to light the coals and even more time to clean. I use the charcoal grill on certain occasions, but prefer the gas grill for the convenience it provides. I hope you understand what I mean.

Now, when I laid out all the facts I was able to find during my research, I am finally ready to make a conclusion.

Is CleanMyMac X Safe?

CleanMyMac is safe to download, install, and use. It’s a product built by a well known Ukranian company MacPaw, which has other products as well.

Mac Virus Removal Free

CleanMyMac X is not a virus or spyware. It is Apple notarized, which means Apple scanned its code and found no malicious components.

Moreover, CleanMyMac is now available in the Apple App Store, and Apple obviously will not distribute malicious software.

Additionally, CleanMyMac maintains the Safety Database – a database of files that cannot be deleted, which reduces the chances of removing data required for macOS and other program operations.

To avoid getting malware, download any app directly from the company sites. Avoid downloading anything from sites such as cnet dot com, macupdate dot com and others.

Always check the DMG files on VirusTotal or with a good antivirus (Norton, McAfee, Bitdefender, etc.)

I Think I Have A Virus On My Macbook Pro

Want to know more? Read my in-depth review of CleanMyMac X.

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